Privacy Policy

We will protect your privacy, it is our Policy! is committed to maintaining the trust and confidence of its customers and visitors to our web site. In particular, we want you to know that is not in the business or selling, renting or trading email lists with other companies for marketing purposes. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address.

In general, you can browse our web site without giving us any personal information. We use Google Analytics to analyze traffic to this web site in order to understand our customer's and visitor's needs and to continually improve our site for them.

Currently we do not provide a newsletters; however, we ask you to simply provide your business email address when requesting information or feeling out the feedback form. In that case, we use your email address only in connection with providing you the information you requested and for no other purpose.

Additional activities on our site require you to submit your information, for example, to make a request for a phone call back or details on our rental packages. As part of the process, we ask you to submit such details where we collect additional personal information. We use that information for several general purposes: to tell you about products, and services if you so request, to fulfill your request, to contact you if we need to obtain or provide additional information; to verify the accuracy of our records, to contact you regarding customer satisfaction surveys.

Disclosure of Personal Information DOES NOT hire vendor companies to provide limited services on our behalf, including packaging, mailing and delivering items, sending postal mail, providing technical support, and processing registrations. We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Because is a local company, our goal is to abide by the strictest interpretations of the privacy laws governing personal information for each region in which we operate. While data protection laws vary widely among different regions, and its offices and subsidiaries are governed by this Privacy Policy and will use your personal information only as set forth in this policy. may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on or this web site; (2) protect and defend the rights or property of and this web site; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public.

Children and Privacy

Our web site does not offer information intended to attract children. does not knowingly solicit personal information from children under the age of 13.

Security of Personal Information

When you submit any form requiring sensitive personal information, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us. We have also implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Use of Cookies

A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes. Cookies allow us to analyze our site traffic patterns and to provide a user-friendly my registration and log-in process. A cookie cannot give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our web site, but you will not be able to take advantage of offers or activities requiring an account, which includes online sales and accessing customer-only support areas. If are using a shared computer and you have cookies turned on, be sure to log off when you finish.

Email List Security and Privacy

We use a third-party service provider, Constant Contact, to manage our opt-in email list. Electronic mail you receive from us may also have information from the third-party service provider, including how to subscribe and un-subscribe from the list. Please note that we use a "Safe-Unsubscribe" feature which prohibits us from adding your email address to our list once you have un-subscribed. If you have any questions about our email newsletter practices, please contact us.

Links to Other Web Sites

Our web site contains links to information on other web sites. We do not have any control over these other web sites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

Access to Your Personal Information/Updating Your Personal Information

You are entitled to access the personal information that we hold. Email your request to us at You can also change this information on-line by visiting our on-line store.

Updating Your Personal Information

To update your information please contact using the Feeback Form

Your Consent

By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page.

If you have any questions or concerns about our collection, use or disclosure of your personal information, please email us via our the feeback form.

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Carowinds - Steel Creek Area,

Charlotte, NC 28202

Phone. 704-496-0518